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Terms & Conditions

The following terms and conditions apply to the sale of products purchased from Educating Muslims online store.
Please read these terms and conditions carefully

How to Order

We offer the following methods of payment.

PayPal

Secure online payment by PayPal 

Bank Transfer

: Educating Muslims
: 13078264
: 20-11-88
: Barclays Bank

Please also put in your order number as the reference for the payment 

By Cheque

Make payable to Educating Muslims

Send to

147 Lumb Lane
Bradford
BD8 7SP

Please also put in your order number on the back of the cheque as the reference for the payment

Please allow 7 working days for cheques or 3-5 working days for BACS/Bank Transfer payments to clear.


Checking and Correcting
It is up to you to check that your order is correct. There are facilities to enable you to correct any inputting errors prior to the submission of your order.  If however you realise that you have made a mistake then do call us on Tel +44 (0) 1274 395007 or email us

Delivery
Delivery to mainland UK starts from £1.99. If you are an international customer please contact us first before placing an order

Online Security
The Educating Muslims online store processes payments through PayPal who capture, encrypt and process all card details using industry standard secure socket technology (SSL).


Trading hours and response times
Educating Muslims office hours are, Mon-Sat 10:00am - 6:00pm  and Sun 11:00am - 5:00pm, the office is open every day of the year other than on the two Eids. All orders are acknowledged by email. Customer emails received by us will be responded to within one (1) working day of receipt unless due to circumstances beyond our control (e.g. ISP failure).

Emails
When you use this site we may have cause to communicate with you by email.
Our emails (including any attachments to them) may contain information that is confidential or legally privileged and intended only to be seen by a particular person or persons.
If you know that you are not the intended recipient of an email or it is reasonably obvious that you are not the intended recipient, please note that any onward disclosure, copying, distribution or any use made of it (and any attachments) is prohibited and may be unlawful.
If you are not the intended recipient of an email or attachment please notify the sender immediately and then delete the original email received and any attachment without making any copies or using the same in any other way.

Email liability
Email transmission cannot be guaranteed to be secure or error free for many reasons, for example information can be intercepted, corrupted, lost, destroyed, delayed or be incomplete or contain viruses.
YOU SHOULD ALWAYS CARRY OUT YOUR OWN VIRUS CHECK BEFORE OPENING ANY ATTACHMENT.
Emails and any files attached to them have been checked with virus detection software before transmission.  However, Educating Muslims accepts no liability for any loss or damage which may be caused by viruses or other pernicious code or third party action.